A Taxonomy of Social Cues for
When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.
User interacting with agent of same-ethnicity perceive the agent to be more attractive, trustworthy, persuasive, and intelligent (Nass, Moon 2000), and more preferable (Cowell, Stanney 2005). Also, human behavior towards agent is consistent with real world skin-tone bias (Rossen et al. 2008; Brahnam, Angeli 2012; Wu et al. 2017). Color of agent can further indicate the gender of the agent (Trovato et al. 2015). Also, the color of the cloth impacts the perceived personality type (Wu et al. 2017).