A Taxonomy of Social Cues for Conversational Agents

When using the taxonomy, please cite as Feine, J., Gnewuch U., Morana S. and Maedche A. (2019): “A Taxonomy of Social Cues for Conversational Agents” International Journal of Human-Computer Studies. To read the paper, please click here.

Social cue: Laugh
Communication system: Auditory
Cue category: Vocalizations
Cue Description
The CA makes sounds that indicate its amusement.
Cue example
Sounds of laughing (e.g., “ahahaha”)
Cue impact
Agent laughing about jokes is perceived more positive (warmer, more amused, less bored and less cold) (Ding et al. 2014). Agent laughing in a user-reactive manner increases the social presence of agent (Pecune et al. 2015), increases the amusement and leads to a contagious laughing effect (Niewiadomski et al. 2013).